Refund Policy

1. Eligibility:

  • Damaged or defective products

  • Wrong items delivered

  • Unopened products within 7 days

2. Non-Returnable Items:

  • Perishable pet food

  • Opened products

  • Special orders

3. Process:

  1. Contact oceanbeautyindia@gmail.com within 48 hours

  2. Provide order details and photos

  3. We’ll arrange pickup/replacement

4. Refunds:

  • Processed within 7-10 business days

  • Original payment method credited